Brown Health says Microsoft Dragon Copilot and 24 AI agents are easing clinical work
luisdans · x · 2026-07-28
Brown Health says it has scaled Microsoft Dragon Copilot and Microsoft 365 Copilot, then used Copilot Studio to build AI agents for clinical and operational workflows.
- The health system says clinicians were under pressure from patient demand, labor shortages, burnout, and heavy documentation.
- Dragon Copilot has helped more than 400 clinicians reduce documentation burden and after-hours work.
- Copilot Studio has been used to create 24+ AI agents for emergency-department guidance, routing, translation, scheduling, and operations.
- Microsoft frames the deployment as a healthcare customer story focused on easing care delivery.
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