Users Accuse Claude of Swallowing Deposits, Threaten Class Action Over 2-Week Support Delay
Dry_Willingness_8705 · reddit · 2026-07-27
A Reddit user has accused Anthropic's Claude of a severe billing bug, reporting that multiple deposits totaling around $100 failed to reflect in the account, leaving the balance negative.
The user also complained about a severe delay in customer support, waiting 14 days only to receive a generic template response that nearly closed the ticket. The original poster claims to have documented at least four other users facing identical missing deposit issues and is calling for affected users to gather for a potential class action lawsuit.
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