OpenAI launches Presence for enterprise voice and chat agents
OpenAI · x · 2026-07-22
OpenAI has launched Presence, an enterprise offering for deploying trusted voice and chat agents across customer-facing and internal workflows.
- The agents can answer questions, use company systems, take approved actions, and escalate to people when needed.
- OpenAI says the system is designed to improve over time.
- Availability is limited to eligible enterprise customers through a limited general availability program.
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