Enterprise automation should assume processes keep changing, not stay fixed
sorenrood · x · 2026-07-21
A detailed argument for agentic automation in enterprises: most business processes are not fixed upfront, so systems should assume workflows will keep changing.
Key points:
- Traditional automation tools like UiPath, Automation Anywhere, and Zapier required teams to enumerate edge cases in advance.
- In the new model, FDEs help define the happy path plus escalation paths, and the production agent effectively discovers more of the process over time.
- The thesis is that there is no truly “known process”; continual change and maintenance are the real problem.
- The author argues that many so-called AI-native automation platforms still ignore this maintenance/discovery loop.
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