By 2035, real human customer support may become a premium feature
VraserX · x · 2026-07-21
The post predicts that by 2035, speaking to a real human in customer service will become a premium feature.
- The underlying claim is that most support interactions will be handled by AI, with humans reserved for higher-end or escalated cases.
- It is less a product announcement than a blunt view on how AI may reshape service labor and customer expectations.
- The implication is that “human support” could become a differentiator, not the default.
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