Separate Routing for Model Failures and Human Review

mark_automates · reddit · 2026-07-19

While building a two-stage approval pipeline, the author realized that routing "needs human review" and "model/agent self-failure" through the same alert path drowns genuine human-review requests in normal timeouts and errors, eventually causing alert fatigue. The solution is to completely decouple these two failure types: the first agent extracts structured info from free text; if successful, a second agent checks for conflicts with existing records; finally, only after both agents complete, a separate flag determines auto-approval or human handoff. This ensures humans only see genuinely uncertain requests, free from "model crashed" noise.

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