OpenAI Criticized for Fragmented Product Ecosystem

petergyang · x · 2026-07-17

A user points out that while **ChatGPT Live** and **Codex** are powerful products, their lack of integration is a massive missed opportunity for OpenAI. The author shares a specific example: asking ChatGPT Live to open a Google Doc failed natively. They had to manually trigger the Documents plugin to fetch the document so ChatGPT Live could get the correct context. The conclusion is that naturally integrating these capabilities would vastly improve the user experience.

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