Salesforce M&A Chief Discusses AI-Era Buy-vs-Build on a16z Podcast

Salesforce M&A head John Somorjai, who oversaw nearly $100 billion in acquisitions including Slack and MuleSoft, joined a16z's podcast to discuss dealmaking and buy-vs-build logic in the AI era, noting AI agent Fin took over 40% of customer service traffic within 14 days.

2026-11-06 ~ 2026-11-06 · 2 related posts

• Salesforce's $100B acquirer on build-vs-buy, outcome pricing, and an AI valuation reckoning — a16z · 2026-11-06
• Salesforce's 20-Year M&A Chief: Fin AI Agent Now Handles 40% of Our Help Site in 14 Days — a16z · 2026-11-06