AI Products' Biggest Problem: Too Much Switching Cost for Users

Noah Solomon argues that AI products' core flaw is ignoring the "entropy" users must absorb—switching costs and fragmentation—likening today's isolated agents to 2000s websites that forced users to install proprietary browsers.

2026-10-09 ~ 2026-10-09 · 2 related posts

• Users want BYOA, not another siloed agent: AI products pile on switching entropy — noahsolomon · 2026-10-09
• AI Products Force Users to Absorb Too Much Entropy, Like 2000s Sites Demanding Their Own Browser — noahsolomon · 2026-10-09