Building Production AI: Customer Support Systems and Tool-Calling Agents

Two engineering guides outline production AI: a customer support system that retrieves company knowledge, classifies user requests and generates responses, plus agents with real tool-use capabilities such as web search, API calls and file reading.

2026-08-16 ~ 2026-08-16 · 2 related posts

• Build an AI Agent Capable of Using Real Tools — ZabihullahAtal · 2026-08-16
• Steps to Build a Production-Grade AI Customer Support System — ZabihullahAtal · 2026-08-16